We Are Here To Help

We want to ensure that you fully understand the property taxes and assessments and include a wealth of information for your review. However, if you have questions, please don’t hesitate to contact us.

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Our Team

At Empire Tax Reductions, we consider it a privilege to serve customers in the grievance process. Ultimately, we want all our clients to have a happy, non-stressed, professional experience with our company when challenging their property taxes. We are here to improve customer relations and welcome any feedback you may have. We use this feedback to improve the level of service we provide and, on occasion, as written or video testimonials in our marketing materials.

We welcome your feedback in helping us to improve this process. Email us at info@empiretaxreductions.com to share your thoughts and your experience with our company.

We appreciate your help and look forward to serving your property grievance needs.

Meet Our Customer Service Representatives

The tax grievance process can be a long, confusing, but much worthwhile process. In some assessing jurisdictions (county, township and/or village), the process can take up to 2 years!

Our customer service staff is here to help property owners understand this complicated process. Please feel free to call us with any questions you may have. Believe us when we say there are no “stupid” questions in a system as complicated and convoluted as the property taxing/assessing system. We’re here to help – pick our brains – if we don’t know the answer, nobody does!

Cristina Gangi

Customer Service Rep

516-746-4646

Kelly D’Alessio

Customer Service Rep

516-746-4646

Kristen Stalnaker

Customer Service Rep

516-746-4646

Heather

Customer Service Rep

516-746-4646

Meet Our Property – Tax Evaluation Representatives

The evaluations department is here to determine property values and work with clients regarding any issues that may positively or negatively affect a property’s value. We negotiate directly with assessors from over 75 different assessing jurisdictions to obtain a “fair” value for our client’s properties. If we can’t negotiate a settlement, we will appear in Supreme Court to present and argue our case. Our # 1 goal is obtaining a fair settlement/reduction.

We don’t have “cases” we have “clients”. Each one is unique and evaluated on its own merits in order to obtain the fairest resolution possible.

If there are any unique issues regarding your property that may affect its value please feel free to call, write, or email us, with pictures, news articles, or any other items that may effect our evaluation of your property value.

Angela Manos

Property Evaluations Supervisor

Kathryn Jacovino

Property Evaluations Rep

Frank Ruggiero

Property Evaluations Rep

Meet Our Client Receivables Representatives

Our Client Receivable Department is here to help owners understand their reductions, refunds and billing. Our objective is to ensure that you’re 100% comfortable with the settlement of your account.

Joan Dallesandro-Koch

Client Receivable Coordinator

516-746-4646

Claire Ruggiero

Client Receivable Director

516-746-4646